1) Acceptance of terms and eligibility
By accessing or using this website, registering for a course, joining a webinar, or purchasing an educational program from Northshore Learning Studio Ltd. (the "Company", "we", "us"), you agree to be bound by these Terms of Service (the "Terms").
You must be at least 16 years old to use this website and to participate in our programs. If you are under the age of majority in your province or territory, you confirm that you have permission from a parent or guardian to purchase a program.
2) Description of services
We provide online educational services including (a) self-paced or structured online courses, (b) intensives, (c) live webinars and workshops, and (d) learning resources such as lesson materials, assignments, templates, and recordings where stated as available.
Course pages and webinar pages describe the scope, schedule, prerequisites, pricing (in Canadian dollars where applicable), what is included, and any access windows. Unless explicitly stated otherwise, our programs are delivered online and are designed for a practical learning pace.
3) User obligations and acceptable use
You agree to use the website and our learning services lawfully and respectfully. You must not:
- Attempt to gain unauthorized access to accounts, systems, or restricted areas.
- Scrape, crawl, or harvest data from the website using automated means without our written permission.
- Upload or transmit malware, or attempt to disrupt the website, webinars, or learning platforms used to deliver services.
- Impersonate another person or misrepresent your identity or affiliation.
- Use our materials in a way that infringes intellectual property rights or violates these Terms.
If a program includes group sessions, you agree to behave professionally and not to share other learners' personal information without consent.
4) Intellectual property
All website content and learning materials provided by the Company, including text, videos, slides, worksheets, assignments, course outlines, branding, design elements, and other resources, are owned by Northshore Learning Studio Ltd. or licensed to us.
We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the materials for your personal educational use only, during the access period stated for your program. You may not reproduce, distribute, sell, sublicense, publicly display, or create derivative works from our materials without our written permission.
5) Pricing, payments, and program access
Pricing for paid programs is shown on the relevant program page and is stated in Canadian dollars (CAD) where applicable. Taxes may apply depending on your location and the nature of the program.
Program access, schedules, session times, and any replay availability are described on the related course or webinar page. Some programs may have fixed start and end dates, while others may provide access for a limited time window.
If you register for a live session, you are responsible for having an internet connection and compatible device. We recommend joining from a stable connection to reduce audio/video issues.
6) Educational purpose disclaimer
Our courses, programs, and webinars are provided for educational purposes only. Learning outcomes vary based on effort, prior knowledge, practice time, and other individual factors.
Guest experts may participate in selected sessions as invited specialists. Their participation is educational and does not constitute an endorsement, guarantee, or promise of results.
We do not provide financial, career, or professional guarantees. No statement on the website should be interpreted as a promise of specific employment outcomes, earnings, promotions, or professional certification unless explicitly stated on a program page.
7) Disclaimers (website and services provided "as is")
The website and services are provided on an "as is" and "as available" basis. To the fullest extent permitted by applicable Canadian law, we disclaim warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
While we aim to keep information accurate and current, we do not warrant that all content is error-free, complete, or suitable for your specific goals.
8) Limitation of liability
To the maximum extent permitted by applicable law, Northshore Learning Studio Ltd. will not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, loss of data, business interruption, or reputational harm arising out of or related to your use of the website or services.
To the maximum extent permitted by applicable law, our total direct liability for any claim arising out of or relating to the website or services will not exceed the amount you paid to us for the specific program giving rise to the claim, or CAD $100 if you did not pay any fees, whichever is greater.
9) Indemnification
You agree to indemnify and hold harmless Northshore Learning Studio Ltd., its directors, officers, employees, contractors, and instructors from and against claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising from your misuse of the website or services, your violation of these Terms, or your infringement of any intellectual property or other rights of a third party.
10) Third-party links
Our website may reference third-party services used to deliver learning sessions or manage analytics and advertising preferences. We are not responsible for the content, policies, or practices of third-party websites or services. Your use of third-party services is subject to their terms and policies.
11) Privacy
Our collection and use of personal information is described in our Privacy Policy. Cookie options can be managed using the cookie preferences panel accessible from the website footer.
12) Governing law and jurisdiction (Canada)
These Terms are governed by the laws of the Province of British Columbia and the federal laws of Canada applicable therein, without regard to conflict of laws principles.
Subject to the dispute resolution section below, you agree that the courts located in Vancouver, British Columbia will have exclusive jurisdiction over disputes arising out of or relating to these Terms or the services.
13) Dispute resolution
If a dispute arises, you agree to first contact us and attempt to resolve the matter informally by emailing [email protected].
If informal resolution is not successful within 30 days, either party may pursue a claim in the courts of Vancouver, British Columbia, as permitted by applicable law.
14) Termination
We may suspend or terminate your access to the website or services if we reasonably believe you have violated these Terms, infringed intellectual property, or interfered with the learning experience of others.
Termination may result in loss of access to materials and sessions, where permitted by applicable law and the relevant program rules.
15) Changes to these Terms
We may update these Terms from time to time. If we make material changes, we will provide notice on the homepage at least 14 days before the updated Terms take effect.
Your continued use of the website or services after the effective date of updated Terms constitutes acceptance of the updated Terms.
16) Contact information
If you have questions about these Terms, contact: